According to WBRZ, a homeowner is having trouble with her insurance company, which tells
her it won’t release her supplemental insurance money without an itemized receipt. There’s only
one problem: the person who might have that receipt is behind bars.Vanessa Clymer says it’s been a year-long battle and she can’t get her insurance company, ASI,
to budge.

“You know I’m not the type to run off, I need my house fixed,” said Clymer.
Clymer initially gave her insurance money to her contractor, TWG’s Michael Simmers. Simmers
is now behind bars facing fraud charges in multiple parishes and his company, TWG, is
dissolved.

While walking through her house, there’s a reminder of what’s left to be done. Electrical work,
cabinetry, carpeting, kitchen appliances and a front door that’s still water-logged.

“They’re wanting an itemized invoice from TWG to release my supplement,” she said.
It’s an invoice that might not exist. Clymer says she’s given ASI everything she can think of,
including receipts of everything she’s purchased on her own and a police report. So far, the
insurance company will not accept these documents and still requires an itemized receipt from
TWG.

Does my insurance company have to pay my claim?

Under Louisiana law, all insurers issuing any type of contract, other than life, health, or accident
policies, shall pay the amount of any claim due any insured within thirty days after receipt of
satisfactory proofs of loss from the insured or any party in interest.

Dealing with powerful insurance companies can be overwhelming and confusing. Many of our
clients have never been involved in a lawsuit or needed a lawyer before. At Whaley Law Firm,
we take the stress, confusion, and fear out of the legal process for our clients. If your insurance
company is refusing to pay your claim, after you have provided them with proof of the losses
you’ve sustained, you may have a legal claim against your insurer. Whaley Law Firm stands
ready to fight for the rights of our clients against the big insurance companies.

Sources:
-http://www.wbrz.com/news/insurance-company-requesting-itemized-receipt-from-jailed-
contractor
-Louisiana Revised Statute 22:1892